The Retail Scheduling Challenge

Over the last year, lawmakers across the country have introduced a variety of scheduling accommodation mandates. Whether referred to as “fair scheduling,” “predictive scheduling,” “schedules that work,” or as a component of Workers’ Bill of Rights legislation, many of these bills are aimed at retailers, fast food workers, and employees in typically low-wage jobs.

While each municipality has its own requirements, they mostly have the same regulations in common, including advance posting of schedules, employer penalties for unexpected schedule changes, strict record-keeping requirements and prohibitions on requiring employees to find replacements for scheduled shifts if they are unable to work.

JDA has a number of resources to help you understand these changes. In addition to an integrated workforce management solution, offering complete automation of the tools that can manage the complexities of these changes, we’ve also engaged with experts in the field to bring you real-life examples of how others have succeeded. One such resource is The Retail Scheduling Challenge on-demand webinar.

In this informative session, Gartner Principle Research Analyst Kelsie Marian discusses the implications of these new regulations and offers suggestions to help retailers learn how to overcome predictive scheduling challenges. Paulette Alviti, SVP and Chief Human Resources Officer at Foot Locker, also shares how Foot Locker flawlessly executed JDA workforce management solutions across multiple banners across the globe to balance associate schedule flexibility with an optimized labor schedule.

Watch the full on-demand webinar by clicking here.

There’s Still Time to Join JDA at the Dallas Museum of Art!

On October 20, 2016, in partnership with Littler Mendelson, JDA will be hosting a retail workforce management networking breakfast at the Dallas Museum of Art. At Transforming Art into Science: A New Age of Predictive Scheduling, attendees will learn about:

  • The latest retail legislation from labor law experts Littler Mendelson, P.C. (Presentation: Legislative Trends: The Predictable Scheduling Movement, What Retailers Need to Know; James Frederick, Shareholder, Littler Mendelson, P.C.)
  • How workforce management tools enable both compliance and profitability (Presentation: How to effectively utilize Workforce Management Tools to meet and exceed Predictive Scheduling mandates; Marty Reynolds, Vice President Retail Sales, JDA Software)

Don’t miss out on this great opportunity to get educated on changing labor regulations and learn how you can stay ahead of the curve! Click here to register now!

  2 Comments   Comment

  1. There’s a larger conversation around demand forecasting of course, but as it relates to scheduling or storeline support staff most of my experience is in this arena. We would always do our best to go off of LY SLS data to schedule accordingly, but it was a always a challenge because all employees are not created equal. Some may be better openers, there may be restrictions based on age, some can’t be scheduled with others because they will be unproductive. This layers into how employees are scheduled along with unexpected events (an unscheduled tour bus in an outlet mall, a shipment of product that wasn’t expected, etc.) Things that no program can forecast.


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