A Long-Term Lack of IT Investment is Coming Back to Haunt Retailers

When it comes to IT investments, what differences separate winning retailers from those who are fighting to stay competitive? A new RSR Research report sponsored by JDA Software reveals an important, if unpleasant, truth: Long-term underinvestment in IT is creating challenges for retailers today, and those challenges are greater for retailers who are already struggling…

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New RSR Report Highlights IT Investment Challenges Retailers Are Facing

Many retailers have underspent on technology in recent years. Weighed down by legacy software and siloed business processes, a lot of retailers have been guilty of making technology investment decisions reactively rather than proactively, even as their customers have embraced internet-connected mobile devices that have fundamentally changed retail. In a new benchmark report sponsored by…

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Time to Dispel Some Common Myths About Disruptive Retailers

We know the rest of the retail industry chases disruptors, but wanted to understand what exactly they are chasing. What makes for a retail disruptor? This week, we’ll focus on what they are not by dispelling the seven myths about retail disruptors. Frankly, we were surprised by what we found. Myth #1: Disruptors Are Very Large…

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How Could Disruptive Retailers Shape the Future? New JDA and RSR Survey Unlocks Key Insights

We all know that retail is evolving. The signs are clear in the news headlines about new technologies, changes in customer sentiment and the struggles once-dominant brands are facing in today’s marketplace. Yet some retailers stand out from the crowd with fresh approaches, winning customer loyalty even as they shake up traditional ways of delivering…

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