Revenue vs. Execution: Where is the Retail Balance? Insights from Deborah Weinswig-Part I

In his keynote address at NRF, JDA CEO Hamish Brewer noted that retailers seem to be spending a lot more time and investment on generating eCommerce revenue than on establishing supply chain practices to effectively execute on those orders. When well-known financial analyst Deborah Weinswig, formerly with Citi Research and now Chief Customer Officer at…

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3 Key Complexities You Must Address in Your Supply Chain in 2014 – Part I

As part of our Expert Insight series, Supply Chain Nation recently sat down with Gordon Wade, chief executive officer and director of best practices for the Category Management Association. In Part I of our conversation with Gordon, he discuss the key markets shifts that are increasing complexity in the supply chain – and that retailers…

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Food Retailers and E-Commerce: An Interview with Gartner’s Mike Griswold, Part II

Supply Chain Nation recently interviewed Gartner Research Vice President, Mike Griswold, on the current trends in food retailing. In Part 1 of this blog Mike covered the biggest challenges they face today and in the future. In this post, Mike dives deeper into the most exciting challenge today, e-commerce. SCN: U.S. food retailers have been…

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The Category Management Maturity Curve: An Interview with Gordon Wade, Managing Partner and Director of Best Practices, CMA

As part of our Expert Insight series, Supply Chain Nation recently sat down with Gordon Wade, managing partner and director of best practices for the Category Management Association, to discuss the category management discipline, and in particular, the category management maturity curve as defined in CMA’s paper—Category Management Mastery: The Key to Growth! SCN: In…

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Q&A Part II: Five Ways Retailers Can Put Technology to Work to Engage Millennials and Improve the Store Experience

I recently had the opportunity to speak with John West, director of retail consulting at Workforce Insight, a leading provider of strategic workforce management (WFM) consulting and implementation services about the emerging and expanding role of Millennial Generation staffers in the retail workforce. In part 1 of this post, John and I discussed the ideals,…

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