Digital In-Store Experience Making Retailers More Competitive

The new in-store experience has arrived, and yes, it’s digital.

Retail is never going to be the same. Evolving consumer expectations, a fast-moving marketplace and new technologies are bringing a new in-store customer experience. Ready for a look at the future? It’s completely unrecognizable and undeniably digital. Even while more shopping centers are closing, signs of the future physical store experience are quickly coming into…

Read More
Retailers can learn important lessons from Sears

How Sears Changed America and 3 Things Retailers Must Learn from the News Last Week

Since Sears filed for Chapter 11 bankruptcy last week, the internet is exploding with dozens of posts about how the retailer has changed America, the way we live and how we shop. Among them, tweets from Louis Hyman, an associate professor of history at Cornell University, shared how Sears fueled the American dream, empowering more…

Read More
How retailers can waste less product

Intelligent Pricing Could Help to Eliminate Waste from Luxury Brands

The recent news that luxury brands have destroyed millions of pounds worth of unsold merchandise, to avoid their products falling into the wrong hands and being sold on the “grey market” at knockdown prices, illustrates the challenges that these brands face in matching pricing and customer demand. With Richemont, owner of Cartier and Mont Blanc,…

Read More
UK Grocery Industry, Retail and Replenisment

The Case of the Missing Aubergine

Earlier this summer, an aubergine shortage at a supermarket in Cheltenham, UK, captured the imagination of the Twittersphere after a ‘devastated’ local resident expressed his dismay at being greeted with an empty bay when he went to find the vegetable. A flurry of memes and tweets mourning the loss of Cheltenham’s aubergines ensued, calling for…

Read More

SaaS and Retail Innovation: A Software Development Perspective on Managing Change

It’s a fact that many retailers have struggled to embrace innovations in technology, especially the move to cloud-based or Software-as-a-Service (SaaS) solutions for day-to-day operations. Even so, retailers know that moving to the cloud gives them greater agility and faster speed to market. According to a new survey from JDA and KPMG, over the past five years…

Read More

Shoppers Have Answers to Retailers’ Problems: Findings from the 2018 Global Consumer Survey

We know that retailers worldwide are struggling to meet shoppers’ demands for both personalization and convenience, even as customers in some markets are becoming skeptical about sharing data in the wake of privacy concerns. This year, the annual JDA Consumer Survey went global. Produced in partnership with Centiro, and conducted by strategic insight agency Opinium,…

Read More