Dick O'Brien, Senior Solutions Leader at JDA Software

Your Must-Watch On Delivering a Better Customer Experience

Ready to reimagine your customer experience? Dick O’Brien, one of JDA’s senior solutions leaders for Retail explains how you can immediately increase operational efficiency. Reduce labor costs, engage employees and create a powerful and consistent shopping experience across every retail location with Luminate Store Optimizer. Watch as he introduces Luminate Store Optimizer and explains how…

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Retail trends for 2019

Welcome to 2019: 5 Retail Trends You Need to Know Now

It’s a new year and retail is moving faster—finally we’re seeing retailers looking in the right direction—up. A unified commerce environment, an on-demand marketplace, social media, growing competition and new technologies mean an evolution in the way we shop. Everything is changing – from pricing and planning the just right product assortments to forecasting demand…

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Tariffs Impacting the Supply Chain

Tariffs and 5 Areas Retailers Need to Focus on Now

For decades, from hardware to electronics, textiles, food, household goods, and general merchandise; retailers have been offering lower prices on goods sourced overseas.  Though there has been some change in recent years, most imported goods to the United States originate in China.  China’s cost base, infrastructure and manufacturing expertise provides a wealth of opportunities to…

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Digital In-Store Experience Making Retailers More Competitive

The new in-store experience has arrived, and yes, it’s digital.

Retail is never going to be the same. Evolving consumer expectations, a fast-moving marketplace and new technologies are bringing a new in-store customer experience. Ready for a look at the future? It’s completely unrecognizable and undeniably digital. Even while more shopping centers are closing, signs of the future physical store experience are quickly coming into…

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Retailers can learn important lessons from Sears

How Sears Changed America and 3 Things Retailers Must Learn from the News Last Week

Since Sears filed for Chapter 11 bankruptcy last week, the internet is exploding with dozens of posts about how the retailer has changed America, the way we live and how we shop. Among them, tweets from Louis Hyman, an associate professor of history at Cornell University, shared how Sears fueled the American dream, empowering more…

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