New RSR Report Highlights IT Investment Challenges Retailers Are Facing

Many retailers have underspent on technology in recent years. Weighed down by legacy software and siloed business processes, a lot of retailers have been guilty of making technology investment decisions reactively rather than proactively, even as their customers have embraced internet-connected mobile devices that have fundamentally changed retail. In a new benchmark report sponsored by…

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Should Every Retailer Try To Be a Disruptor?

RSR has just published an analysis of retail disruptors in partnership with JDA Software, looking at what disruptors do differently, and what they do similarly to other retailers. We’ve already addressed some myths about disruptors. But as every retailer struggles with taking on or adapting to disruption, let’s take a look at whether being a disruptor…

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How Could Disruptive Retailers Shape the Future? New JDA and RSR Survey Unlocks Key Insights

We all know that retail is evolving. The signs are clear in the news headlines about new technologies, changes in customer sentiment and the struggles once-dominant brands are facing in today’s marketplace. Yet some retailers stand out from the crowd with fresh approaches, winning customer loyalty even as they shake up traditional ways of delivering…

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