Five Steps to Seamless Omni-Channel

Over the past few years, the retail market has evolved into a customer-centric model that is reshaping all areas of the industry. Customers are now relying on digital channels in ways that we’ve never seen before, completely changing the consumer shopping journey and making retailers rethink their plans for fulfillment and customer demands. The “always-on”…

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Key Capabilities Required for Omni-Channel and Direct to Consumer Fulfillment

Today’s picking activities in the warehouse need to evolve under B2B/B2C convergence. New methods and labor processes in dispatch and picking are required that are more event and customer driven than ever before (Figure 1). Figure 1: Dynamic Event Driven Capabilities in Omni-Channel Fulfillment When a product flows to a DC or store, it is…

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