Manufacturing Has a New Look – Focused on the Consumer!

For manufacturers, the age of “we’ll build it, and customers will just have to buy what we make” is long over. The consumer is driving the supply chain, both in retail and manufacturing, and it’s not always about leading the pack to be successful. Many retailers are changing their supply chain processes to reflect the consumer-centric evolution…

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Powering Your Digital Supply Chain: Attribute-Based Forecasting – Part 5

Today, across almost every category, products have more features and attributes than those available just a few years ago. For instance, a simple kitchen cleaner is not so simple anymore; there are countless combinations to choose from when you consider the brand, fragrance types, price bands and packaging sizes. The electronics industry has similar challenges…

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Powering Your Digital Supply Chain: Forecasting Returns – Part 4

Have you ever ordered something online and then decided to return it? You’re not alone. While returns for in-store purchases average in the single digits, returns from e-commerce sales average 30%, with even higher rates in certain categories. This creates an interesting problem for both retailers and manufacturers that sell online: in addition to predicting…

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How Prepared are You for the Unthinkable?

Perhaps you’ve seen the identity theft commercial that shows a bank robbery in progress. Panicked customers look to the security guard to intervene, only to learn that he’s not really a security guard. He informs them that he’s a security monitor: His role is only to notify people if there’s a robbery. Not very helpful…

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Order Promising and Demand Shaping in a Segmented, Omni-Channel World

In a segmented, omni-channel world, available-to-promise (ATP) is seeing a renaissance. Omni-channel profitability for retailers and other value chain participants will increasingly depend on a matrix of available-to-promise possibilities across the various supply chain entities that make, move, and store inventory. As retailers evolve their omni-channel strategies, order promising, along with sophisticated demand shaping capabilities,…

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