JDA TV – Returns: The Looming Margin Eroder for Multi-Channel Retailers

In this JDA TV video, Steve Davis, Vice President of Consulting Services at JDA, and Vinay Sharma, Product Director for JDA’s Product Management Group, discuss how retailers can transform returns into a profitable policy.  Steve and Vinay also make recommendations on how retailers can manage their returns policies.   For more interesting, educational, and insightful videos, browse…

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JDA TV – Delivering a World Class Customer Experience

Customers today have access to much more information than they’ve ever had before, driving a more empowered consumer experience. Because of this, delivering a positive experience is extremely critical for companies, especially because anyone can share their experience, whether it be positive or negative, from anywhere at anytime. In this segment of JDA TV, Todd…

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JDA TV – IBP, S&OP and S&OE – What’s the Difference?

In this JDA TV video, Salim Shaikh, Senior Solutions Strategy Director at JDA, discusses the definitions of integrated business planning (IBP), sales and operations planning (S&OP) and sales and operations execution (S&OE), and how the definitions often differ depending on a company’s level of maturity.   For more interesting, educational, and insightful videos, browse through…

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JDA TV – Establishing a Collaborative Relationship with your Trading Partners

In order to profitably serve customers in today’s omni-channel world, managing service and cost is becoming increasingly relevant. Listen to this JDA TV segment as Shri Hariharan, VP of Solutions Strategy at JDA, and Tom Drake, Senior Industry Strategies Director at JDA, discuss how collaboration with trading partners can deliver value to all involved.  …

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JDA TV – Are You Ready to be BOLD?

In this JDA TV video, Linkage’s Susan Brady, Co-founder & Co-Chair of Women in Leadership Institute (WIL), discusses what it takes to be a high impact leader and what companies are doing to celebrate the advancement of women in leadership. Susan highlights the five commitments leaders make to their followers, which are: Being intentional and…

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