Powering Your Digital Supply Chain: Attribute-Based Forecasting – Part 5

Today, across almost every category, products have more features and attributes than those available just a few years ago. For instance, a simple kitchen cleaner is not so simple anymore; there are countless combinations to choose from when you consider the brand, fragrance types, price bands and packaging sizes. The electronics industry has similar challenges…

Read More

Powering Your Digital Supply Chain: Forecasting Returns – Part 4

Have you ever ordered something online and then decided to return it? You’re not alone. While returns for in-store purchases average in the single digits, returns from e-commerce sales average 30%, with even higher rates in certain categories. This creates an interesting problem for both retailers and manufacturers that sell online: in addition to predicting…

Read More

Moving From the Basement to the Boardroom: The Changing Landscape of Demand Management

Fifteen years ago, I was entrenched in implementing demand management processes and systems across a variety of large companies. Wow, have the times changed! Back then, my Monday morning travel preparations included picking up my paper airline tickets, printing design documents, writing my appointments into my Franklin organizer, and checking my bag for free. I…

Read More

Automotive Resurgence

After a dark period of retrenchment caused by the economic downturn of 2008-2009, automotive companies across the globe are now investing to solve some of the most interesting challenges in supply chain management. Despite significant investments and improvements over the years, these challenges remain in most automotive companies. Renewed energy and leadership within automotive companies…

Read More

Key Principles to Avoid Business Disruption

Two recent back-to-back ocean freight articles involving Maersk Line caught my attention. According to an article published in Journal of Commerce, “Maersk Line has suspended bookings on its North Europe-Asia services effective immediately as it battles to clear up a backlog of containers at clogged European terminals.” In addition, Financial Times reported that Maersk had…

Read More

A Personal Retail Theatre Encounter

When I left Toronto last month it was -9C (think lock de-icing cold), but when I got off the plane in Santiago it was 32C (think shorts and flip-flops). So what else would I do on a beautiful Sunday afternoon in Chile, but go shopping? I love shopping. I love picking up new ideas, watching…

Read More