Moving From the Basement to the Boardroom: The Changing Landscape of Demand Management

Fifteen years ago, I was entrenched in implementing demand management processes and systems across a variety of large companies. Wow, have the times changed! Back then, my Monday morning travel preparations included picking up my paper airline tickets, printing design documents, writing my appointments into my Franklin organizer, and checking my bag for free. I…

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Automotive Resurgence

After a dark period of retrenchment caused by the economic downturn of 2008-2009, automotive companies across the globe are now investing to solve some of the most interesting challenges in supply chain management. Despite significant investments and improvements over the years, these challenges remain in most automotive companies. Renewed energy and leadership within automotive companies…

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Key Principles to Avoid Business Disruption

Two recent back-to-back ocean freight articles involving Maersk Line caught my attention. According to an article published in Journal of Commerce, “Maersk Line has suspended bookings on its North Europe-Asia services effective immediately as it battles to clear up a backlog of containers at clogged European terminals.” In addition, Financial Times reported that Maersk had…

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A Personal Retail Theatre Encounter

When I left Toronto last month it was -9C (think lock de-icing cold), but when I got off the plane in Santiago it was 32C (think shorts and flip-flops). So what else would I do on a beautiful Sunday afternoon in Chile, but go shopping? I love shopping. I love picking up new ideas, watching…

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