Retail in EMEA: The Perfect Storm

I find myself amazed at how a simple acronym like EMEA (Europe, the Middle East and Africa) so easily encapsulates such a potpourri of countries with vastly differing economic performance, retail maturity, and of course culture. EMEA is a blend of emerging countries like Russia, whose retail metamorphosis will see it grow to dominate the…

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Revenue vs. Execution: Where is the Retail Balance? Insights from Deborah Weinswig-Part I

In his keynote address at NRF, JDA CEO Hamish Brewer noted that retailers seem to be spending a lot more time and investment on generating eCommerce revenue than on establishing supply chain practices to effectively execute on those orders. When well-known financial analyst Deborah Weinswig, formerly with Citi Research and now Chief Customer Officer at…

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What the Age of the Consumer Means to Industrial Manufacturing: A Conversation with IDC’s Simon Ellis

There is no question that consumer demand is now driving the consumer goods and retail industries. But how does it impact industrial manufacturing? To get some Expert Insight on this topic, Supply Chain Nation spoke with Simon Ellis, practice director, supply chain strategies, for IDC Manufacturing Insights. Here is a summary of his comments. SCN:…

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Q&A Part II: Five Ways Retailers Can Put Technology to Work to Engage Millennials and Improve the Store Experience

I recently had the opportunity to speak with John West, director of retail consulting at Workforce Insight, a leading provider of strategic workforce management (WFM) consulting and implementation services about the emerging and expanding role of Millennial Generation staffers in the retail workforce. In part 1 of this post, John and I discussed the ideals,…

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Q&A Part 1: How Mobility and Workforce Management Can Empower Millennial Workforce

In the past decade or so, an entirely new store associate has emerged onto the retail scene. Today’s new associates are both well versed and confident in their ability to put technology – particularly mobile technology – to work to enrich their daily lives. They embrace and integrate new gadgets, devices and applications into their…

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Retail Leaders: Shift from a Static to a Dynamic Supply Chain

When discussing the biggest disruption hitting retail today, a super-session panel of leading retailers at FOCUS 2013 in Orlando, Florida agreed it was….the customer! That’s right, it’s not multi-channel or mobile or social commerce, it’s the changing customer, they said. Why? Because meeting customers’ fast-changing desires for shopping convenience and service, and providing a seamless…

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