Change, it keeps on coming…

It seems like the only thing you can be certain about in today’s business environment is that the way things are today – will change. For those of us in the supply chain business, this is especially true. Over the past few years, consumers’ shopping behaviors and preferences have changed dramatically, forcing many companies to…

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Podcast: Findings from the 2017 JDA Consumer Survey

Results from JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers show that shopping in-store is preferred over online, though only by a slim margin. To remain competitive against online marketplaces, retailers must embrace convenient fulfillment options – like buy online pickup in store (BOPIS) and buy online return in store (BORIS) – to boost…

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Could BOPIS be the Cure for the Store?

By now, it’s no secret that the retail industry is in the midst of an unprecedented transformation. More and more, shoppers are taking their buying habits online. In JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers, 54 percent said they prefer to shop in-store. While this shows that the store is preferred…

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