As disruptive retailers and new technologies change retail as we know it forever, many companies are working hard to adapt. And many want to take their cues from disruptive retailers – the ones capturing customers’ attention and interest with fresh approaches.
Since we know that customers are driving the evolution of retail, it’s time to put aside myths and focus on what retail disruptors are doing to change the game. And the best way to do that is to look at the numbers and get insight into what sets retail disruptors apart from the rest of the industry.
Our recent live webinar with Paula Rosenblum, managing partner of RSR Research, and JoAnn Martin, VP of retail industry strategy at JDA, took a deep dive into how disruptive retailers are leveraging new technology and customers’ changing preferences, shopping habits and fulfillment needs are driving retail disruption.
In this on-demand webinar recording, Paula and JoAnn present results from the 2018 JDA and RSR Retail Disruptors Survey and explore topics that retailers need to know in order to navigate changes in our industry:
- How disruptive retailers stand out from others in the industry
- How disruptors approach investments in technology differently from their peers
- What changes come to disruptive retailers as they mature and grow in market share
… and much more.
Click here to stream the recorded webinar. And after you’ve heard the conversation, read the new RSR and JDA ebook on retail disruption for more ways to make your business more customer-focused by learning from game-changing retailers.