Disruption is the new normal in retail. Unprecedented technological advances driven by an empowered consumer continue to shake the foundation of today’s retail business model. This massive change is forcing retail industry CEOs to reevaluate their entire enterprise – their people, processes and partners, and the technologies that support them – and dramatically alter their business models to drive top- and bottom-line growth.
At the inflection point of retail’s evolution, how are visionary CEOs from around the world preparing to manage and grow their enterprises in an increasingly complex omni-channel world? To better understand their viewpoints, JDA Software recently commissioned PwC and Forbes to conduct a global retail CEO survey. The resulting report: Retail’s New Imperative: Supply Chain Optimization as a Growth Strategy, paints an interesting picture of what these 400+ CEOs’ priorities are, what they see as their greatest risks and challenges, and the gap that appears to exist between those risks and the strategies they are employing to address them. Below you will find a quick introduction to the survey. I encourage you to take a look at this CEO survey and share your thoughts with us here.