The first blog in this two-part series focused on the primary challenge facing retailers today: mega-retailers have forced prices down, based on their economies of scale and hyper-optimized supply chains. Smaller retailers have responded by creating short-term promotions that draw shoppers into the store, but erode already-thin margins. This strategy is not sustainable over the…
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Remember the good old days when retailers controlled pricing? With limited competition, they were able to offer standardized assortments across all their sales outlets, purchased in a manner that delivered the lowest possible unit cost. Pricing was based on a set of established rules, defined with two goals in mind: maximizing the sell-through of products…
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JDA’s Crystal Ball event began last year across our two India-based Centers of Excellence to tackle the constant shift in technology head-on through our best asset – our people! We are in our second year of the Crystal Ball events that have become a funnel for ideas that will fuel our product transformation and customer…
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It’s a new year and retail is moving faster—finally we’re seeing retailers looking in the right direction—up. A unified commerce environment, an on-demand marketplace, social media, growing competition and new technologies mean an evolution in the way we shop. Everything is changing – from pricing and planning the just right product assortments to forecasting demand…
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As the market changes and competition grows, one area is becoming more of a focus for retailers than ever before, and that’s price optimization. How do we think about price optimization and what makes it so important? Read on for five quotes from three pricing experts who will make you think more about your own…
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Another Black Friday (and Cyber Monday) have come and gone. The holiday that once marked the beginning of holiday shopping and big crowds and lines in-store is changing the way we think about shopping and gifting at the holidays. It’s possibly even changing the way we plan out big ticket item purchases for ourselves. (I…
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This week we sat down with ShiSh Shridhar, Microsoft’s Global Retail Strategy Director. We learned more about JDA’s partnership with Microsoft and how AI is quickly going from big picture to best practice. Here are the five insights he shared about how artificial intelligence (AI) and cloud technologies are moving the market and empowering retailers…
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This winter CVS is piloting a new program in Boston with free delivery and a membership fee, sounds familiar, right? Almost Prime-like? That’s because it is. For $48 a year or an easy $5 a month, CarePass includes free delivery on all CVS purchases, convenient access to pharmacists online and free delivery for most prescriptions.…
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Retail is never going to be the same. Evolving consumer expectations, a fast-moving marketplace and new technologies are bringing a new in-store customer experience. Ready for a look at the future? It’s completely unrecognizable and undeniably digital. Even while more shopping centers are closing, signs of the future physical store experience are quickly coming into…
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Since Sears filed for Chapter 11 bankruptcy last week, the internet is exploding with dozens of posts about how the retailer has changed America, the way we live and how we shop. Among them, tweets from Louis Hyman, an associate professor of history at Cornell University, shared how Sears fueled the American dream, empowering more…
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