Unexpected Lessons

What have you learned today? Who did you learn it from? Sometimes lessons are right in front of us, if we would only open our eyes to them. I was recently reminded of that by Mary, the woman who, twice a month, cleans my house. I am usually at work when she arrives, but one…

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Confidence to Grow

Independent and self-assured, Mahima Sugumaran has navigated through the expectations of her culture and conservative upbringing to build a successful career in the tech space. At JDA she leads a 24×7 team responsible for cloud customer operations, ensuring that customers have 100 percent application availability, demonstrating the value JDA Cloud brings to customers, and driving…

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How Could Disruptive Retailers Shape the Future? New JDA and RSR Survey Unlocks Key Insights

We all know that retail is evolving. The signs are clear in the news headlines about new technologies, changes in customer sentiment and the struggles once-dominant brands are facing in today’s marketplace. Yet some retailers stand out from the crowd with fresh approaches, winning customer loyalty even as they shake up traditional ways of delivering…

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Shaping Retail’s Future: Learning and Insights from NRF 2018

Some of the best moments from this year’s NRF Expo highlighted the opportunities retailers have to grow and reinvent the industry in 2018. At Retail’s Big Show, attendees learned from engaging speakers, experienced new innovations in retailing and left with insights that’ll help their brands refocus on customer needs, building experiences that will build business…

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the-truth-about-tears-at-work

The Truth About Tears

The person who taught me that it might be OK to cry at work was a co-worker I will call Peg.  I admired Peg tremendously.  She was always calm in chaos and seemed unflappable, no matter what happened.  Peg was the type of person who, when I complimented an outfit, laughed and said, “Thanks, this…

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