Work Hard and Listen

When Danielle Manning, Senior Practice Director for JDA Consulting Services, sets her sights on achieving something, you can count on it happening.  The combination of a Pennsylvania-bred work ethic and mastery of the art of listening – to customers and colleagues – has propelled her to success. In today’s blog, she shares what she has…

Read More

The Big Miss: The Critical Success Element Most Retailers and Industry Analysts Are Overlooking When Talking about Surviving and Thriving in the Age of Retail Disruption

The term Retail Apocalypse has become so popular that it now has its own Wikipedia page. News websites such as The Atlantic, Retail Dive and Business Insider are sharing statistics and analysis around the demise of brick-and-mortar retail, along with analysis of what the future might hold. Conversely, Lori Mitchell-Keller from SAP and Greg Zakowicz…

Read More

Diversity at Work

We all see the world based on our past experiences, current roles and environments. That may lead us to make assumptions or go about our work in ways that unintentionally hinders progress. JDA CIO Bill Owen shares how becoming aware of differences in how we communicate and engage has helped him to become more effective…

Read More

Powering Your Digital Supply Chain: Forecasting Returns – Part 4

Have you ever ordered something online and then decided to return it? You’re not alone. While returns for in-store purchases average in the single digits, returns from e-commerce sales average 30%, with even higher rates in certain categories. This creates an interesting problem for both retailers and manufacturers that sell online: in addition to predicting…

Read More
customer-centric-supply-chain

Delivering a Consumer Centric Supply Chain for Grocers – Part 4 of 4

Operational Excellence Delivers Profit Optimization In the first three blogs of this series, The Changing Face in Grocery (part 1) and The Digitalization of Grocery (part 2) and The Grocery Supply Chain of the Future (part 3), we have gone into substantial detail to describe shifting consumer behaviors – more shopping excursions for fewer meals,…

Read More

The Teacher Keeps Learning

Dianne Bender has built a rewarding career through lifelong learning. She not only manages the Product Documentation team in JDA’s Waukesha, Wisconsin office, but she also just marked 25 years as a professor at her alma mater, the Milwaukee School of Engineering. Along the way there were many lessons that came from diversity in employers,…

Read More