shopper-using-a-chip-reader

Retail Pricing: How Leading Retailers Are Leveraging AI to Fight Back

The first blog in this two-part series focused on the primary challenge facing retailers today: mega-retailers have forced prices down, based on their economies of scale and hyper-optimized supply chains. Smaller retailers have responded by creating short-term promotions that draw shoppers into the store, but erode already-thin margins. This strategy is not sustainable over the…

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mall shoppers on their phones

Retail Pricing: Understanding How Power Shifted to the Consumer

Remember the good old days when retailers controlled pricing? With limited competition, they were able to offer standardized assortments across all their sales outlets, purchased in a manner that delivered the lowest possible unit cost. Pricing was based on a set of established rules, defined with two goals in mind: maximizing the sell-through of products…

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Retail holiday trends

5 Undeniable Retail Trends this Holiday Season

Tis the season to be shopping. The holidays are here with industry changes and some surprising shifts in how consumers are gifting. Hint: these changes show how customers engage differently in a unified commerce environment over the season of giving. The stats also tell a story about how retailers across the industry are evolving to…

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