Nicole Phillips

Getting Smarter About AI in Retail Planning [Video]

Volatile consumer demand. Soaring expectations for service and responsiveness. Endless purchasing options. How can retailers expect to succeed? The answer lies in using artificial intelligence (AI) to gather data and make fact-based, strategic decisions — no matter how many internal and external factors are involved. This five-part video series highlights how AI-enabled solutions from JDA…

Read More
globe with network lines

Finding the Value in Your Control Tower

Talking with supply chain leaders across the industry, it’s clear that supply chain control towers are being tasked with more and more functionality. It’s a natural evolution. After all, control towers collect and leverage large data sets from across the end-to-end supply chain. If data really is the new currency, there must be gold in…

Read More
Man questioning laptop

Is S&OE the new S&OP?

During a recent dialog with a Vice President of Supply Chain for a major U.S. retailer, I had the opportunity to ask an important question. I asked how much of that Vice President’s time was spent on truly strategic supply chain planning projects vs tactical firefighting of supply chain disruptions. By the look on his…

Read More

Takeaways from the Gartner Supply Chain Planning Summit

Having just returned from the Gartner Supply Chain Planning Summit in Denver, I am energized about the state of our industry.  The quality of the content, the number of attendees, and the depth of perspectives all contributed to the buzz about the conference and the future of supply chain planning. The content at the Summit…

Read More
holiday shopping mall

Personalization Across the Supply Chain

A couple of years ago, the concept of having everything personalized arose. It was not marketing tactic, but was a pending reality with consumers willing to be different. Moving from a mass market where one product-fits-all to a personalized offer was, and is still, an impressive challenge for retailers. Personalization is everywhere About 10 years…

Read More

Resiliency; the Fine Art of Balancing E-commerce & Brick and Mortar Investments

This past week, Forever 21, a fast-fashion apparel retailer with over 700 stores and 30,000 employees worldwide announced filing for Chapter 11. While the news struck the retail world, they aren’t the first large format retailer to announce store closures to re-center themselves and focus on their core products. However, they are the first to…

Read More
shopper-using-a-chip-reader

Retail Pricing: How Leading Retailers Are Leveraging AI to Fight Back

The first blog in this two-part series focused on the primary challenge facing retailers today: mega-retailers have forced prices down, based on their economies of scale and hyper-optimized supply chains. Smaller retailers have responded by creating short-term promotions that draw shoppers into the store, but erode already-thin margins. This strategy is not sustainable over the…

Read More