JDA TV – Forecasting and Servicing Customers Profitably: Moving from an Inside-Out to an Outside-In Approach

In this episode of JDA TV, Doug Kimball, Senior Product Marketing Director at JDA, and Amitabh Kumar, Senior Global Value Delivery Director at JDA, discuss how manufacturers can adapt their processes to deal with forecasting challenges and meet the ever-changing needs of their customers..     For more interesting, educational, and insightful videos, browse through the…

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Inside the Voice of the Category Manager Survey Results: Solving the Compliance Conundrum

Today’s modern shopper has sky-high expectations when it comes to customer service and product availability, leaving retailers and manufacturers with little room for error. Getting merchandise assortments right the first time is crucial to ensuring shopper satisfaction, as well as profitability. Yet nearly 70 percent of the Voice of the Category Manager survey respondents feel…

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Podcast: Findings from the 2017 JDA Consumer Survey

Results from JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers show that shopping in-store is preferred over online, though only by a slim margin. To remain competitive against online marketplaces, retailers must embrace convenient fulfillment options – like buy online pickup in store (BOPIS) and buy online return in store (BORIS) – to boost…

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JDA TV – Returns: The Looming Margin Eroder for Multi-Channel Retailers

In this JDA TV video, Steve Davis, Vice President of Consulting Services at JDA, and Vinay Sharma, Product Director for JDA’s Product Management Group, discuss how retailers can transform returns into a profitable policy.  Steve and Vinay also make recommendations on how retailers can manage their returns policies.   For more interesting, educational, and insightful videos, browse…

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Could BOPIS be the Cure for the Store?

By now, it’s no secret that the retail industry is in the midst of an unprecedented transformation. More and more, shoppers are taking their buying habits online. In JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers, 54 percent said they prefer to shop in-store. While this shows that the store is preferred…

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Amazon Acquisition of Whole Foods Upends the Grocery Model

The announcement of Amazon’s $13.7 billion acquisition of Whole Foods capped an eventful week in the grocery industry. German-owned discount grocer Aldi says it will invest $3.4 billion to expand to 2,500 stores — up from 1,600 stores today — by 2022 as part of its plan to become the third-largest grocery chain in the…

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Get the Most Out of Your Stores at Future Stores Seattle!

The continuing evolution of the retail store will be driven by increasingly demanding consumers, who now have an array of choices – both online and in the store – available to them. To win sales and satisfy these shoppers, the retail store must adapt and change. Associates will need new capabilities and skillsets. Fulfillment systems…

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JDA TV – Managing Warehouse Labor Using Warehouse Labor Management and Workforce Management Solutions

Tyler Owen, Solutions Strategy Director for Store Operations at JDA, discusses how distribution centers (DCs) are under pressure to become more like retail stores, in terms of efficiency, due to the fact that they are facing the same challenges. DCs are quickly learning that their traditional labor management tools just don’t fit the bill anymore. In…

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