Podcast: Findings from the 2017 JDA Consumer Survey

Results from JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers show that shopping in-store is preferred over online, though only by a slim margin. To remain competitive against online marketplaces, retailers must embrace convenient fulfillment options – like buy online pickup in store (BOPIS) and buy online return in store (BORIS) – to boost…

Read More

JDA TV – Returns: The Looming Margin Eroder for Multi-Channel Retailers

In this JDA TV video, Steve Davis, Vice President of Consulting Services at JDA, and Vinay Sharma, Product Director for JDA’s Product Management Group, discuss how retailers can transform returns into a profitable policy.  Steve and Vinay also make recommendations on how retailers can manage their returns policies.   For more interesting, educational, and insightful videos, browse…

Read More

Could BOPIS be the Cure for the Store?

By now, it’s no secret that the retail industry is in the midst of an unprecedented transformation. More and more, shoppers are taking their buying habits online. In JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers, 54 percent said they prefer to shop in-store. While this shows that the store is preferred…

Read More

Amazon Acquisition of Whole Foods Upends the Grocery Model

The announcement of Amazon’s $13.7 billion acquisition of Whole Foods capped an eventful week in the grocery industry. German-owned discount grocer Aldi says it will invest $3.4 billion to expand to 2,500 stores — up from 1,600 stores today — by 2022 as part of its plan to become the third-largest grocery chain in the…

Read More

Get the Most Out of Your Stores at Future Stores Seattle!

The continuing evolution of the retail store will be driven by increasingly demanding consumers, who now have an array of choices – both online and in the store – available to them. To win sales and satisfy these shoppers, the retail store must adapt and change. Associates will need new capabilities and skillsets. Fulfillment systems…

Read More

JDA TV – Managing Warehouse Labor Using Warehouse Labor Management and Workforce Management Solutions

Tyler Owen, Solutions Strategy Director for Store Operations at JDA, discusses how distribution centers (DCs) are under pressure to become more like retail stores, in terms of efficiency, due to the fact that they are facing the same challenges. DCs are quickly learning that their traditional labor management tools just don’t fit the bill anymore. In…

Read More

Report from SCM World Provides Roadmap for Digitization

The rules that drive supply chain strategy were once focused on achieving lowered cost of goods and efficient distribution to stores. The strategy now, however, is instead driven by customers. In today’s omni-channel reality, previous assumptions about supply chain are being challenged by a digital-driven future. Retailers are evolving to become more agile and customer-centric.…

Read More

Dennis Vandel of Foot Locker Named a Retail Innovator Award Winner by Retail TouchPoints

Retail TouchPoints, an online publishing network for retail executives with content focused on optimizing the customer experience across all channels, is a content-rich web site featuring daily news updates and multi-media interviews. Each year, Retail TouchPoints hosts the Retail Innovation Conference. In addition to featuring the latest in retail technologies and trends, Retail TouchPoints also…

Read More