The Changing Face of Black Friday: How 2017’s Biggest Shopping Weekend Points to Retail’s Future Evolution

Don’t be too quick to despair at headlines predicting Black Friday’s demise and proclaiming that the End Times for retail are at hand. Rumors of retail’s death have been greatly exaggerated. Industry analysts expect a Black Friday weekend that reflects consumers’ changing buying habits and the impacts of promotions and tactics that reflect those realities.…

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Podcast: Amazon and Whole Foods: What’s Next?

Following Amazon’s acquisition of Whole Foods, prices have fallen and foot traffic is up at Whole Foods Market locations. What’s next for Amazon and Whole Foods? How will the acquisition impact the competitive landscape? And will Amazon use Whole Foods to bring new technologies and staffing approaches to the retail world? In this Supply Chain…

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Inside the Voice of the Store Manager Survey Results: Successful Retailers Find Ways to Fulfill Customer Expectations

It’s no secret that today’s consumer is in the driver’s seat and has high expectations from retailers. The second annual JDA Voice of the Store Manager Survey revealed that instead of shutting doors, successful retailers are evolving the store into a place to solve customer problems, relying on the speed and convenience of in-store fulfillment…

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The Big Miss: The Critical Success Element Most Retailers and Industry Analysts Are Overlooking When Talking about Surviving and Thriving in the Age of Retail Disruption

The term Retail Apocalypse has become so popular that it now has its own Wikipedia page. News websites such as The Atlantic, Retail Dive and Business Insider are sharing statistics and analysis around the demise of brick-and-mortar retail, along with analysis of what the future might hold. Conversely, Lori Mitchell-Keller from SAP and Greg Zakowicz…

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How to Win in Retail: Be Something Amazon is Not

In a recent CNBC article, Retailers are finally starting to buck Amazon’s takeover, Jim Cramer highlighted some good points about Amazon and the retail industry. However, there was a point that I disagree with, which was how the only way retailers can beat Amazon is to become more like Amazon. After studying retail for over…

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JDA TV – Forecasting and Servicing Customers Profitably: Moving from an Inside-Out to an Outside-In Approach

In this episode of JDA TV, Doug Kimball, Senior Product Marketing Director at JDA, and Amitabh Kumar, Senior Global Value Delivery Director at JDA, discuss how manufacturers can adapt their processes to deal with forecasting challenges and meet the ever-changing needs of their customers..     For more interesting, educational, and insightful videos, browse through the…

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Inside the Voice of the Category Manager Survey Results: Solving the Compliance Conundrum

Today’s modern shopper has sky-high expectations when it comes to customer service and product availability, leaving retailers and manufacturers with little room for error. Getting merchandise assortments right the first time is crucial to ensuring shopper satisfaction, as well as profitability. Yet nearly 70 percent of the Voice of the Category Manager survey respondents feel…

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