The Big Miss: The Critical Success Element Most Retailers and Industry Analysts Are Overlooking When Talking about Surviving and Thriving in the Age of Retail Disruption

The term Retail Apocalypse has become so popular that it now has its own Wikipedia page. News websites such as The Atlantic, Retail Dive and Business Insider are sharing statistics and analysis around the demise of brick-and-mortar retail, along with analysis of what the future might hold. Conversely, Lori Mitchell-Keller from SAP and Greg Zakowicz…

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JDA TV – Forecasting and Servicing Customers Profitably: Moving from an Inside-Out to an Outside-In Approach

In this episode of JDA TV, Doug Kimball, Senior Product Marketing Director at JDA, and Amitabh Kumar, Senior Global Value Delivery Director at JDA, discuss how manufacturers can adapt their processes to deal with forecasting challenges and meet the ever-changing needs of their customers..     For more interesting, educational, and insightful videos, browse through the…

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Inside the Voice of the Category Manager Survey Results: Solving the Compliance Conundrum

Today’s modern shopper has sky-high expectations when it comes to customer service and product availability, leaving retailers and manufacturers with little room for error. Getting merchandise assortments right the first time is crucial to ensuring shopper satisfaction, as well as profitability. Yet nearly 70 percent of the Voice of the Category Manager survey respondents feel…

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Podcast: Findings from the 2017 JDA Consumer Survey

Results from JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers show that shopping in-store is preferred over online, though only by a slim margin. To remain competitive against online marketplaces, retailers must embrace convenient fulfillment options – like buy online pickup in store (BOPIS) and buy online return in store (BORIS) – to boost…

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JDA TV – Returns: The Looming Margin Eroder for Multi-Channel Retailers

In this JDA TV video, Steve Davis, Vice President of Consulting Services at JDA, and Vinay Sharma, Product Director for JDA’s Product Management Group, discuss how retailers can transform returns into a profitable policy.  Steve and Vinay also make recommendations on how retailers can manage their returns policies.   For more interesting, educational, and insightful videos, browse…

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Could BOPIS be the Cure for the Store?

By now, it’s no secret that the retail industry is in the midst of an unprecedented transformation. More and more, shoppers are taking their buying habits online. In JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers, 54 percent said they prefer to shop in-store. While this shows that the store is preferred…

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