Inside the Voice of the Category Manager Survey Results: Solving the Compliance Conundrum

Today’s modern shopper has sky-high expectations when it comes to customer service and product availability, leaving retailers and manufacturers with little room for error. Getting merchandise assortments right the first time is crucial to ensuring shopper satisfaction, as well as profitability. Yet nearly 70 percent of the Voice of the Category Manager survey respondents feel…

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Podcast: Findings from the 2017 JDA Consumer Survey

Results from JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers show that shopping in-store is preferred over online, though only by a slim margin. To remain competitive against online marketplaces, retailers must embrace convenient fulfillment options – like buy online pickup in store (BOPIS) and buy online return in store (BORIS) – to boost…

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JDA TV – Returns: The Looming Margin Eroder for Multi-Channel Retailers

In this JDA TV video, Steve Davis, Vice President of Consulting Services at JDA, and Vinay Sharma, Product Director for JDA’s Product Management Group, discuss how retailers can transform returns into a profitable policy.  Steve and Vinay also make recommendations on how retailers can manage their returns policies.   For more interesting, educational, and insightful videos, browse…

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Could BOPIS be the Cure for the Store?

By now, it’s no secret that the retail industry is in the midst of an unprecedented transformation. More and more, shoppers are taking their buying habits online. In JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers, 54 percent said they prefer to shop in-store. While this shows that the store is preferred…

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JDA TV – Managing Warehouse Labor Using Warehouse Labor Management and Workforce Management Solutions

Tyler Owen, Solutions Strategy Director for Store Operations at JDA, discusses how distribution centers (DCs) are under pressure to become more like retail stores, in terms of efficiency, due to the fact that they are facing the same challenges. DCs are quickly learning that their traditional labor management tools just don’t fit the bill anymore. In…

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Report from SCM World Provides Roadmap for Digitization

The rules that drive supply chain strategy were once focused on achieving lowered cost of goods and efficient distribution to stores. The strategy now, however, is instead driven by customers. In today’s omni-channel reality, previous assumptions about supply chain are being challenged by a digital-driven future. Retailers are evolving to become more agile and customer-centric.…

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