How Disruptive Technologies in Hospitality Will Shape 2013 and Beyond

Over the recent few years consumer behavior has changed dramatically. Easily available information coupled with the continued economic turmoil has made today’s consumers extremely discerning in their choices around travel. Hoteliers in turn, with access to the same data, have to fight harder to win customers’ loyalty.  Just relying on standard approaches to marketing or…

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Real Results Magazine: Must-Have Tips to Boost Your Supply Chain

What’s on your summer reading list? If you’re like me, you’re reading a couple of good books, have several more on your “got to get to” list and a magazine or two with the corners folded down for when you have a little airplane time or for a quick read over lunch. Here’s hoping your list isn’t too long, as I’d like to recommend that you add the latest issue of JDA’s award-winning Real Results magazine.

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Key Principles to Avoid Business Disruption

Two recent back-to-back ocean freight articles involving Maersk Line caught my attention. According to an article published in Journal of Commerce, “Maersk Line has suspended bookings on its North Europe-Asia services effective immediately as it battles to clear up a backlog of containers at clogged European terminals.” In addition, Financial Times reported that Maersk had…

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