Digital In-Store Experience Making Retailers More Competitive

The new in-store experience has arrived, and yes, it’s digital.

Retail is never going to be the same. Evolving consumer expectations, a fast-moving marketplace and new technologies are bringing a new in-store customer experience. Ready for a look at the future? It’s completely unrecognizable and undeniably digital. Even while more shopping centers are closing, signs of the future physical store experience are quickly coming into…

Read More

The Key to Successfully Syncing Retail Price Planning and Execution

We know that keeping up with customer needs and delivering on shoppers’ expectations are among the biggest concerns retailers have today. And as companies come under pressure not only from changing shopper demographics and the impacts of technology, the holy grail for retailers today is using technology to better understand customers and give them shoppers…

Read More

New RSR Report Highlights IT Investment Challenges Retailers Are Facing

Many retailers have underspent on technology in recent years. Weighed down by legacy software and siloed business processes, a lot of retailers have been guilty of making technology investment decisions reactively rather than proactively, even as their customers have embraced internet-connected mobile devices that have fundamentally changed retail. In a new benchmark report sponsored by…

Read More

How Could Disruptive Retailers Shape the Future? New JDA and RSR Survey Unlocks Key Insights

We all know that retail is evolving. The signs are clear in the news headlines about new technologies, changes in customer sentiment and the struggles once-dominant brands are facing in today’s marketplace. Yet some retailers stand out from the crowd with fresh approaches, winning customer loyalty even as they shake up traditional ways of delivering…

Read More