The Growing Digital Connection Between Businesses and Consumers

I recently attended the CEWIT2017 Conference at the Center for Wireless and Information Technology’s facility at beautiful Stony Brook University in New York. This is one of the premier conferences in the development and application of emerging technologies, and it does an excellent job of bringing together academic research and industrial innovation in one forum.…

Read More

The Changing Face of Black Friday: How 2017’s Biggest Shopping Weekend Points to Retail’s Future Evolution

Don’t be too quick to despair at headlines predicting Black Friday’s demise and proclaiming that the End Times for retail are at hand. Rumors of retail’s death have been greatly exaggerated. Industry analysts expect a Black Friday weekend that reflects consumers’ changing buying habits and the impacts of promotions and tactics that reflect those realities.…

Read More

Apply Yourself to Everything You Do

After spending some time with Donna Williams, it’s clear that once she puts her mind to something, she succeeds. She’s an enterprise solution architect and a U.S. veteran, having served eight years in the U.S. Navy. Donna joined the military in her 20s after deciding that she wanted to serve her country. That decision resulted…

Read More

Podcast: Amazon and Whole Foods: What’s Next?

Following Amazon’s acquisition of Whole Foods, prices have fallen and foot traffic is up at Whole Foods Market locations. What’s next for Amazon and Whole Foods? How will the acquisition impact the competitive landscape? And will Amazon use Whole Foods to bring new technologies and staffing approaches to the retail world? In this Supply Chain…

Read More
how-to-win-in-retail

How to Win in Retail: Be Something Amazon is Not

In a recent CNBC article, Retailers are finally starting to buck Amazon’s takeover, Jim Cramer highlighted some good points about Amazon and the retail industry. However, there was a point that I disagree with, which was how the only way retailers can beat Amazon is to become more like Amazon. After studying retail for over…

Read More

JDA TV – Forecasting and Servicing Customers Profitably: Moving from an Inside-Out to an Outside-In Approach

In this episode of JDA TV, Doug Kimball, Senior Product Marketing Director at JDA, and Amitabh Kumar, Senior Global Value Delivery Director at JDA, discuss how manufacturers can adapt their processes to deal with forecasting challenges and meet the ever-changing needs of their customers..     For more interesting, educational, and insightful videos, browse through the…

Read More

JDA TV – Returns: The Looming Margin Eroder for Multi-Channel Retailers

In this JDA TV video, Steve Davis, Vice President of Consulting Services at JDA, and Vinay Sharma, Product Director for JDA’s Product Management Group, discuss how retailers can transform returns into a profitable policy.  Steve and Vinay also make recommendations on how retailers can manage their returns policies.   For more interesting, educational, and insightful videos, browse…

Read More

JDA TV – Managing Warehouse Labor Using Warehouse Labor Management and Workforce Management Solutions

Tyler Owen, Solutions Strategy Director for Store Operations at JDA, discusses how distribution centers (DCs) are under pressure to become more like retail stores, in terms of efficiency, due to the fact that they are facing the same challenges. DCs are quickly learning that their traditional labor management tools just don’t fit the bill anymore. In…

Read More

JDA TV – Delivering a World Class Customer Experience

Customers today have access to much more information than they’ve ever had before, driving a more empowered consumer experience. Because of this, delivering a positive experience is extremely critical for companies, especially because anyone can share their experience, whether it be positive or negative, from anywhere at anytime. In this segment of JDA TV, Todd…

Read More