Retailers can learn important lessons from Sears

How Sears Changed America and 3 Things Retailers Must Learn from the News Last Week

Since Sears filed for Chapter 11 bankruptcy last week, the internet is exploding with dozens of posts about how the retailer has changed America, the way we live and how we shop. Among them, tweets from Louis Hyman, an associate professor of history at Cornell University, shared how Sears fueled the American dream, empowering more…

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Mastering Store Logistics

Retail stores are feeling the pain of an evolving marketplace, where consumers have multiple paths to purchase and stores have become fulfillment nodes in the retail supply chain.  One of the many challenges this presents is a dramatic shift from linear inventory flows to more complex multi-point flows between DCs, stores and customers.  The effects…

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The Need for Speed in Category Management

Choice is the new reality in retail. Thanks to the evolving combination of shopping channels, including online, in-store, mobile and social, shoppers now have a wide array of product choices literally at their fingertips. This increased access to information and options has empowered shoppers. After all, who doesn’t want an exciting array of choices in…

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Store Associates Play an Important Role in Omni-Channel

An old retail adage says: “A happy employee makes for a happy customer.”  This is ever more important in today’s hyper-competitive, rapidly evolving omni-channel retail marketplace. The role of the store and store associate continues to evolve as the volume of e-commerce transactions increases and consumers demand seamless shopping experiences. Customers now want the ability…

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