Inside the Voice of the Category Manager Survey Results: Solving the Compliance Conundrum

Today’s modern shopper has sky-high expectations when it comes to customer service and product availability, leaving retailers and manufacturers with little room for error. Getting merchandise assortments right the first time is crucial to ensuring shopper satisfaction, as well as profitability. Yet nearly 70 percent of the Voice of the Category Manager survey respondents feel…

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When Opportunity Knocks, Say YES!

On Wednesdays, Supply Chain Nation will shine a light on the role of women in the world of technology and supply chain. We will feature interviews with successful women at JDA, talk to some amazing women who also happen to be our customers, share perspectives from JDA associates and more! This week we feature a…

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Redefining the Model for Third Party Logistics (3PL) Innovation

Over the past 30 years, the 3PL industry has gone through tremendous transformation. The shifts in manufacturing and retail business models, enhanced delivery models, such as last mile and click and collect, along with the innovative advances in technologies, have created significant opportunities for 3PL companies. On the other hand, commoditization, mega consolidations, workforce shortage,…

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Change, it keeps on coming…

It seems like the only thing you can be certain about in today’s business environment is that the way things are today – will change. For those of us in the supply chain business, this is especially true. Over the past few years, consumers’ shopping behaviors and preferences have changed dramatically, forcing many companies to…

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Podcast: Findings from the 2017 JDA Consumer Survey

Results from JDA’s third annual Consumer Survey of more than 1,000 U.S. consumers show that shopping in-store is preferred over online, though only by a slim margin. To remain competitive against online marketplaces, retailers must embrace convenient fulfillment options – like buy online pickup in store (BOPIS) and buy online return in store (BORIS) – to boost…

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Congratulations to 15 JDA Customers for Being Named to the Gartner Magic Quadrant for Third Party Logistics, North America

Gartner recently released the Magic Quadrant Report for Third Party Logistics (3PL), and 15 of the 18 companies use JDA to deliver their logistics services, meet their customer commitments, and grow their businesses. According to Gartner, a 3PL provider is defined as a commercial firm that delivers one or more logistics functions on behalf of…

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Building an Interesting Workforce

Talking about workforce diversity – or a lack of it – can be tricky stuff. It makes some people squirm. Others feel like they need to “take a side” or mask how they really feel for fear of offending someone.  I’ve been thinking about it a lot lately, and have decided that maybe it’s the…

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JDA TV – Returns: The Looming Margin Eroder for Multi-Channel Retailers

In this JDA TV video, Steve Davis, Vice President of Consulting Services at JDA, and Vinay Sharma, Product Director for JDA’s Product Management Group, discuss how retailers can transform returns into a profitable policy.  Steve and Vinay also make recommendations on how retailers can manage their returns policies.   For more interesting, educational, and insightful videos, browse…

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Powering the Digital Supply Chain: Machine Learning Enables Intelligent Segmentation

Digital technology is revolutionizing supply chain management, driving significant innovation. Machine learning is a concept that has been around for decades, but lately has taken on new meaning as the industry has seen massive advancements in computing power and memory. This blog series will examine how machine learning is being applied to solve some of…

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