In Appreciation of Appreciation

Something out of the ordinary happens when dining out with my friend Bill. “Thanks for coming in today,” he’ll say to the server when they approach our table. They’ll give him a puzzled look and often reply, “Excuse me?” He’ll repeat, “Thanks for coming in; for coming to work. I’m glad you’re here.”  At this…

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Brains Meet Brawn in Retail & Supply Chain

The changing supply chain landscape The emergence of AI and Machine Learning in the supply chain is changing the way managers approach managing inventory, production, distribution and selling to optimize the customer experience.  Data from customer promotions, weather, local events and holidays also present a plethora of variables to account for in estimating demand across…

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A Life Unfiltered

I loathe social media selfie filters. As the mother of a soon-to-be fourteen-year-old girl, it is soul-wrenching to watch my daughter’s internal struggle as she holds to her face an image of her “perfect” self (compliments of the filter du jour), then scowl at the “flawed” person peering back at her in the mirror. These…

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Emotional Courage

I read an article recently on emotional courage that struck a chord with me as it is a leadership trait and topic I don’t believe gets enough credit. The ability to persevere against challenges, roadblocks and simply the word ‘no’ and rise above that to find new ways of doing things is an invaluable skill…

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